What can we help you with? We consider you part of the Park Hill family and our customer service team is here to assist you in any way. Our team is dedicated to quality and service and want you to have the best experience possible. If you have any questions, please contact one of our customer service representatives, email [email protected] or call toll free 1.888.603.3334. We look forward to hearing from you.
Dianna Rowland, our customer Service Manager, began her journey with Park Hill in August of 2011. With 20+ years’ experience in the Customer Service field, she prides herself in her ability to assist our customers in a friendly and professional manner. Although born in Little Rock, AR, being part of a military family required her to moved often, residing in North Carolina for 12 years and California for 3 years, plus a few places in between. While living in NC, she attended Coastal Carolina Community College and earned an AS. She has 2 wonderful sons ages 27 & 29 and 2 grandchildren ages 7 & 3 months. Her favorite pastimes are fishing, swimming, and hiking. Dianna also has a great love for animals and owns 4 Dachshunds, which are her 4-legged fur babies and are treated as such.[email protected]
Started with Park Hill in May of this year. I’ve been in the retail and wholesale business for over 30 years (longer than I like to admit…tells my age…lol). I have a grown son and daughter, both are married. My son and DIL just made me a proud Linnie in March of 2017, my first grandbaby, a granddaughter! I am a dog lover and dog Mom of Drake, chocolate lab. He is almost 12 years old with very grey areas developing on his shiny brown coat. I am a HUGE HOG FAN of all Razorback sports.[email protected]
Kimberly Briggs has been with Park Hill for three years in Customer Service. A Little Rock native, she moved back to the area in 2000. Her father’s career moved the family to over seven states and she moved 30 times during her childhood! She enjoys talking to Park Hill customers from the areas of the country she used to call home. Kimberly is married with two step-daughters 13 and 6, and an English Bullador, Callie. In her spare time, she volunteers with our veteran population, travels as often as possible (her brother’s family lives in Australia), and has a love affair for Diet Dr. Pepper![email protected]
Brenda has been the comic relief of our Park Hill family for almost 6 years now. Growing up in a military family gave her the opportunity to move around and make herself comfortable with everyone. If anyone is going to put a smile on your face with a snarky comment, it’s her. She is very much a people person, never meets a stranger which makes her job as Customer Service perfect for her. She’s incredibly family oriented, spending lots of time with her grandchildren, she has 2 granddaughters & 2 grandsons ages 5, 9, 10, & 16. Her interests include taking Cruises with her sisters & cousin, having dinner & movie girls’ nights occasionally and handsome firemen.[email protected]
Lorn was born in the Caribbean island of Saint Lucia. Her keen interest with different cultures has allowed her to explore different countries and islands. She met her Arkansas native husband 6 years ago while vacationing in Florida. He brought her to his home state to meet his family and she has been here since, with her two (boy & girl) children. Her upbeat & vocal personality has been a great contribution to our customer service team in the 18 months she has worked here. Her responsibilities include: setting up accounts and web access, answering phones and entering orders to name a few. She enjoys outdoor activities: including but not limited to watersports, hiking, rock-climbing and zip-lining. Lorn is proof that a balanced, healthy lifestyle can be fun and rewarding. She finds solace in lifting weights and eating veggies.[email protected]
Our newest addition to our Parkhill customer service family is Kathya Duarte. Kathya grew up in a very traditional Hispanic home in North Little Rock Ar. and later moved to Bryant where she graduated Bryant High school as an early grad. On her free time you could find her exploring her creativity in art, freelancing hair and makeup, translating and searching Beebe flee market for more barn yard friends. She is fluent in both Spanish and English. Her presence has given us the opportunity to expand and accommodate more of our customers.[email protected]
Kaitlen has been with Park Hill for less than a year but has already fit right in with our customer service family. Rooted in Little Rock she’s lived all over our state. Being the oldest of 7 grandchildren in an extremely tight knit family has given her a drive to assist others in efforts to set a positive example for the kids that follow her lead. She and her boyfriend purchased their first home (a foreclosure that’s quite the fixer upper) earlier this year and have committed themselves to bringing it back to life. If she’s not at home knocking down walls, you’ll most likely find her roller skating downtown or at the dog park with her handsome fur-baby Max.[email protected]